Cancellation & Refund Policy

• Paid plans are billed in advance on a monthly or yearly basis, as chosen at checkout.
• Subscriptions renew automatically at the end of each billing cycle unless cancelled beforehand.
• Plan fees are exclusive of Meta's per-conversation WhatsApp charges, which are passed through at cost and billed separately.
• All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

• You can cancel your subscription at any time from Dashboard → Billing & Subscription, or by emailing support@replyzet.com.
• On cancellation, your plan stays active until the end of the current billing cycle; it is not renewed thereafter.
• You retain access to your data during the paid period and can export it before the period ends.

• You may request a full refund within 7 days of your first payment if the service has not met your expectations.
• Renewal payments are generally non-refundable once the new billing cycle has begun, except where required by law.
• Meta's per-conversation WhatsApp charges that have already been incurred are non-refundable, as they are consumed third-party costs.
• Approved refunds are processed to the original payment method within 5–7 business days.

Email support@replyzet.com from your registered email address with your account details and the reason for the request. We aim to respond within 2 business days.

Refunds may be declined in cases of policy violations, abusive usage, chargeback fraud, or where a custom enterprise agreement specifies different terms.

• Email: support@replyzet.com
• Support: +91 91538 45989
• Address: Delhi, India