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WhatsApp Business API in India — official, fast, no setup fee

Everything you need to get your business on Meta's official WhatsApp Business Platform — applied, approved and live, usually the same day.

What is the WhatsApp Business API?

The WhatsApp Business API (now the WhatsApp Business Platform / Cloud API) is Meta's official way for businesses to send and receive WhatsApp messages at scale — bulk campaigns, chatbots, multi-agent inboxes and system integrations that the free WhatsApp Business app can't do.

Unlike unofficial “bulk WhatsApp sender” tools that hijack the consumer app and get numbers banned, the official API is sanctioned by Meta, supports verified business profiles and the green tick, and scales to millions of messages with high deliverability.

How to get the WhatsApp Business API with Replyzet

Replyzet is built on Meta's Embedded Signup, which means you connect your number in a guided flow inside the dashboard — no paperwork, no waiting weeks.

  • Sign up and complete Meta's embedded signup in minutes — free, no setup fee
  • Use your existing business number (migrated) or a fresh number
  • Facebook Business verification handled with step-by-step guidance
  • Message templates created in the dashboard and submitted to Meta for approval
  • Go live the same day with campaigns, chatbot and shared inbox

WhatsApp Business API pricing in India

You pay two things: your Replyzet plan (starting at ₹1,500/month, with a Free Forever plan for the inbox) and Meta's per-message conversation charges, which pass through transparently — marketing ₹0.86, utility and authentication ₹0.115 per message, and replies within the 24-hour service window are free. There is no setup fee and no markup hidden inside message rates.

Every charge is metered live in your dashboard wallet, so you always know exactly what you're spending and on which campaign.

What you get on top of the raw API

The API alone is just plumbing. Replyzet adds the complete toolkit a business actually needs:

  • Bulk broadcast campaigns with per-recipient delivery & read reports
  • No-code AI chatbot and drag-and-drop automation flows
  • Shared team inbox with roles, notes and assignments
  • Drip sequences, service reminders and payment links
  • Shopify, WooCommerce, HubSpot, Zoho, Google Sheets & Razorpay integrations
  • Developer REST API and webhooks for anything custom

WhatsApp Business App vs WhatsApp Business API — which one do you need?

The free WhatsApp Business app works for a one-person shop: one phone, one user, manual replies. The moment you need more, you hit its walls — broadcasts limited to 256 saved contacts, no chatbot, no team access, no integrations, and no way to send automated reminders or order updates from your systems.

The WhatsApp Business API removes every one of those limits: unlimited opted-in broadcast audiences, multiple team members answering from one number, AI chatbots that reply 24×7, and messages triggered automatically by your store, CRM or spreadsheet. The trade-off is that the API has no app of its own — you use it through a platform like Replyzet, which gives you the dashboard, inbox and automation tools on top.

  • Business App: 1 user, 1 phone, 256-contact broadcast lists, manual everything
  • Business API: unlimited audience, multi-agent shared inbox, chatbots, automations, integrations
  • Business App: no green-tick verified badge for most businesses
  • Business API: green-tick eligible, official Meta Tech Provider route, ban-safe at scale

Green tick (verified badge) on WhatsApp

The green tick next to a business name is Meta's Official Business Account badge. It is only available on the WhatsApp Business API, and it dramatically improves trust and reply rates — customers see a verified brand instead of an unknown number.

Replyzet helps you apply once your Meta Business is verified. There is no extra charge for the application, and even without the badge your business display name shows on the API from day one.

Who uses the WhatsApp Business API in India?

Any business that talks to customers repeatedly gets value from the API. Among Replyzet customers the most common use cases are:

  • E-commerce & D2C — abandoned-cart recovery, COD confirmation, shipping updates
  • Vehicle dealerships — service reminders, insurance renewals, test-ride bookings, EMI reminders
  • Finance & NBFC — EMI due alerts, payment links, loan-book collections
  • Clinics & hospitals — appointment bookings and visit reminders
  • Coaching & education — admission enquiries, fee reminders, batch updates
  • Real estate — site-visit bookings, project brochures, lead qualification

Frequently asked questions

How much does the WhatsApp Business API cost in India?+

With Replyzet: a Free Forever plan for the live-chat inbox, paid plans from ₹1,500/month, plus Meta's per-message charges at cost (marketing ₹0.86, utility ₹0.115, service replies free). Setup is free.

Is the WhatsApp Business API free?+

Meta does not charge a licence fee for the API itself, and replies within the 24-hour customer-service window are free. You pay Meta's small per-message conversation charges for template messages, plus your platform subscription — Replyzet has a Free Forever plan to start.

What is the difference between the WhatsApp Business app and the WhatsApp Business API?+

The app is a free phone app for one user with manual replies and 256-contact broadcast limits. The API is Meta's platform for scale — unlimited opted-in broadcasts, multi-agent team inbox, chatbots, automations and integrations — accessed through a provider platform like Replyzet.

How long does approval take?+

Most businesses connect the same day via Meta's embedded signup. Business verification, if not already done, typically takes a few days.

Can I keep my existing WhatsApp number?+

Yes. Existing numbers can be migrated to the official API — we guide you through it, or you can start with a new number.

Is the green tick included?+

We help you apply for Meta's verified business badge at no extra charge once your business meets Meta's criteria.

Do I need a website or GST to get the WhatsApp Business API?+

You need a real business that Meta can verify — typically via business documents during Facebook Business verification. A website helps but is not mandatory in every case; our team guides you through the exact requirements during onboarding.

What happens if I use unofficial bulk WhatsApp tools instead?+

Unofficial tools violate WhatsApp's terms and routinely get numbers banned, losing your chats and customer trust. The official API is the only safe way to scale.

Your competitors are already on WhatsApp.

Get on the official WhatsApp Business API today. Sign up free — no setup fee, no credit card, 14-day full trial included.

✓ Meta-verified business✓ Official WhatsApp API✓ Razorpay-secured payments✓ GST invoice✓ Android app on Google Play