Industries · Restaurants & Cafés
WhatsApp ordering & marketing for restaurants
Your regulars already message you on WhatsApp — Replyzet turns those chats into a direct ordering and marketing channel that pays no aggregator commission. Broadcast today's specials, take direct orders, confirm reservations and bring customers back with win-back offers.
Sound familiar?
Aggregators eat your margin
Every delivery-app order gives away 20–30% commission plus your customer relationship.
Empty tables on weekdays
You have no direct channel to fill slow days with offers your regulars would actually see.
Feedback comes too late
Unhappy diners post public reviews instead of telling you first — because there was no easy way to.
What restaurants & cafés do with Replyzet
Every capability below runs on the official WhatsApp Business API — compliant, scalable and set up without code.
Direct WhatsApp orders
A menu chatbot takes orders commission-free, with a Razorpay payment link to confirm.
Daily specials broadcasts
Today's thali, weekend buffets and happy hours announced to opted-in regulars in one tap.
Table reservations
Guests book tables in chat; confirmations and reminders reduce no-shows.
Occasion & win-back offers
Automatic birthday offers and “we miss you” nudges bring lapsed customers back.
Instant feedback capture
A quick post-meal feedback flow catches complaints privately before they become public reviews.
Chat button on your website
A free Chat-on-WhatsApp widget turns menu browsers into conversations and orders.
Frequently asked questions
Can customers order directly on WhatsApp?+
Yes. A button-based menu bot collects the order and sends a payment link — no aggregator commission on any of it.
How many customers can a broadcast reach?+
Your entire opted-in list at once, with delivery and read reports per recipient.
Do I need a new phone number?+
You can migrate your existing business number to the official API or start with a fresh one — we guide you either way.
Can my staff share the number?+
Yes. The shared inbox lets counter staff and managers answer together from one number.
Your competitors are already on WhatsApp.
Get on the official WhatsApp Business API today. Start your 14-day free trial — no setup fee, no credit card.